FAQ
Why are some product categories empty ?
If you see an empty product category, it may be out of season or we may still be in search of a quality vendor.
I can't seem to log-in to the site.
Call or email the market manager. Include your full name and username if you remember it. She will assign you a new password and send you instructions. 703-350-2790 begin_of_the_skype_highlighting 703-350-2790 end_of_the_skype_highlighting or market@loudounflavor.com
Why don’t I see buy buttons next to the product ?
If you browse our website Thurs, Fri, Sat or Sunday you won't be able to purchase. Shopping takes place between Monday and Wednesday (the market is open from Monday 1pm-Wed 6pm). On other days of the week, the producers are busy entering products on the website for you or preparing your orders (picking/washing veggies, baking bread, etc).
How can I help ?
The best way to support our mission is to SHOP LOUDOUN FLAVOR. Consumers control the U.S. & local economy. With your buying power you mold our world. So put your money where your mouth is if you want a healthy U.S., a healthy VA. Shop with us if you believe that farming as a vocation should not disappear. Shop with us if you believe in community pulling together and educating each other. Shop with us if you believe in preserving green & historic spaces and if you want super healthy tasty food! You can also help by volunteering your time to manage a pickup point, by spreading the word to friends or sharing our food with your friends/family/church members/club members. If you are a small business, you can possibly help by becoming a pick up point (Host Site) for the Market. You can email your questions to the Market Manager
Is my personal information secure?
Yes, your transaction is encrypted and you can feel confident when you hit the checkout button and see the padlock in the lower right hand corner of your browser and also the URL will change to https:
when a site is secure.
We do not share or sell any information about our customers.
I don't want to use my credit or debit card over the internet. Is there another way to pay?
Yes. You can mail a check to the market manager (increments of $25 are suggested). Then we will set up a Loudoun Flavor Shopper's Card for you to use online. The Shopper's Card is worth the same amount as the check that you mailed in and will be ready for your use within 1-2 market weeks. Please email us or call to let us know the check is on its way so that we can process your Shopper's Card quickly for you.
Why is there a membership fee ?
Your membership fee helps with website maintenance, travel expenses, advertizing and helps us support local economy and farmers by running our market .